FAQs


Who can I contact for any queries I may have?
Contact us anytime. We love to hear from our beautiful Meuz Customers.
Email: info@meuz.co.nz

How are your products made?
Each product is handmade by skilled Artisans. Our products use trusted material to align with our core values of style, quality and comfort. As our shoes are carefully and lovingly handmade; each product has slight variations and there are no two products exactly the same.

How long will it take to receive my order?
Within NZ: 3 working days.
Australia and Pacific Islands: 10 working days.

What countries do you ship to?
Currently only NZ, Australia and Pacific Islands.

How much is Shipping?
Ranges between $7 to $10 for tracked shipping NZ Wide. $15 Rural shipping. Australia & Pacific Islands $25.


What shipping company do you use?
NZ Post, NZ Couriers & Fastway.

What payment options do you have?
Credit Card/Debit Card, Afterpay and Layby.